Mark B.'s review of PayPal, Inc.

PayPal, Inc.

Preferred Members
Digits Bookkeeping Corp.
5.0 star rating 2188 miles
SourceOne Payroll Services, Inc.
0.0 star rating 2254 miles
Barberas Autoland
0.0 star rating 138 miles
JB Merchant Capital
4.7 star rating 138 miles
         
Customer Reviews & Ratings
Complaint Posted 10/16/2017
. 1
. 0
PayPal holding my account hostage!
I have had my PayPal account since 2015. I have never had a issue. Recently I started to sell things on eBay for a source of income. I have shipped all my items and had great feedback on eBay. After calling PayPal to have them release payments on hold for delivers items I encountered a rude customer service rep. After not going anywhere I just decided I’ll just wait till the funds release after 3 days of the package delivered. Few hours of hanging up with paypal I get a email stating my account is on hold. The next day I called PayPal and they advice me my account is linked to other account from 2007. That’s 10 years ago ! I have never had account with PayPal before. I wouldn’t be stupid enough to open an account with PayPal if I owned them money. So after telling them this isn’t my account the following day the told me there is nothing they can do. If I want my account to places of hold I need to pay 2 balances of the other PayPal accounts. Very wired after getting off the phone with a rude customer service agent my account is on hold. What’s even more odd is I have spoke to other PayPal customer service reps the weeks prior to see if they could release payment holds so I could pay for shipping and this issue was never brought up. They refuse to tell me any other information. I have fold a complaint with the BBB and will take it further if nesssy. I have sent emails to PayPal to respond or I will be calling the state attorney office and a attorney for my legal rights.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
 
Additional Business Information
Hours   Phone   (402) 935-2050 Address   2211 N First St
San Jose, CA 95131
Website   http://www.paypal.com Email   sariley@paypal.com
Contact   Shawn Riley Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.