Tiff C.'s review of Protect My Id

Protect My Id

Preferred Members
Trans Pay, Inc.
0 miles
Merchant One Payment Systems
2.3 star rating 0 miles
1st Med Financial
5.0 star rating 0 miles
Continental Academy
3.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 3/8/2011
. 1
. 0
Review 3/8/2011
BEWARE!
They are running a special with Experian right now. I signed up for the $1.06 sign-up fee, and then after that it said they charge you $14.95 a month for the membership, but if you cancel within the 7 day trial period, you won't get charged. Ok, I understood all that and planned to cancel within the 7 day period so I could see my credit report (part of what's included in your membership). When I signed up I entered my CC info so they could charge me the initial fees. I clicked on the first thing I saw to view my report, it brought up a PDF file and I printed it off...later that day I looked at my bank acct and noticed not only was I charged the $1, but I had a separate charge for $24.95, which didn't make since to me since they said the montly fee was $14.95. So I called and they said it was for the credit report that I printed out. NEVER, anywhere did I get a warning or asked permission to charge that amount to my card. They used my credit card without authorization. After calling and arguing with two people and talking to a manager they agreed to only refund me $10 of the money, which is bullshit. I should have disputed it with my bank too but it just wasn't worth the anguish of dealing with those frauds.
 
 
 
Was this review helpful? (12)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday-Friday 6:00am - 6:00pm
Saturday - Sunday 8:00am - 5:00pm PT
Phone   (866) 960-6943 Address   P.O. Box 19729
Irvine, CA 92623
Website   http://www.protectmyid.com Email   Greg.Young@experianinteractive.com
Contact   Greg Young Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.