Complaint
Posted 6/30/2011
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 06/30/11
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Review 6/30/2011
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These brothers also have a so called "California custom window design" company as well. We wrote out a deposit of 1000 + 500. The shutters never came. We will put out a flyer to the community and warn them. Will also get the civil court case start... Read More »
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Complaint
Posted 5/31/2011
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 05/31/11
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Review 5/31/2011
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We placed an order with Gerrod Knight (Owner) in mid November of 2010. The estimated time to get the job done was 5-6 weeks. We gave a $3,000 deposit and it's now June 2011, still now blinds. That's half a year and still no delivery of goods. Mr.... Read More »
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Complaint
Posted 4/17/2011
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 04/17/11
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Review 4/17/2011
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Zero reliability, foul-mouthed individual. Treats customers like we're doing business in the 19th century -- Rod Knight's attitude is that the customer is an idiot. Promised to deliver and install Shutters in 6-8 weeks. Litany of excuses started a... Read More »
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Complaint
Posted 4/14/2011
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1 Review
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0 Question
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26 Profile Views
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0 Answer
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Trustlinker since 04/14/11
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Review 4/14/2011
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let's say it's been close to two years and he's never delivered one of my blinds that i placed an order on. i constantly called for at least a month and all he gave was some crappy excuses on why he couldn't deliver them, so in my honest opinion d... Read More »
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Complaint
Posted 2/25/2011
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1 Review
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0 Question
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33 Profile Views
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0 Answer
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Trustlinker since 02/25/11
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Review 2/25/2011
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I placed and order for window shutters blinds and shades with Rod Knight, the salesman and owner, on Nov 14, 2010 with a contracted delivery date of 6-8 weeks. I gave a deposit of $3K at that time. At 8 weeks I called Rod for the delivery date - t... Read More »
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Review
Posted 2/24/2011
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 02/24/11
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Review 2/24/2011
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I got my blinds as promised but they were not correct. One set of blinds the pull strings are too short and I was promised by Rob Knight and his "partner" that we would have that fixed. Well its been 6 mo. and we cannot even get the problem resolv... Read More »
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Review
Posted 11/5/2010
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 11/05/10
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Review 11/5/2010
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First the negative. Rod Knight (the owner I presume) promissed us shutters installed within 4-5 weeks. Well, 10 weeks went by with nothing but today they finally arrived.
Now the positive. Honestly, Rod was so over the top concerned with customer... Read More »
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Complaint
Posted 8/21/2010
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 08/20/10
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Chino, CA
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Review 8/21/2010
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If you are reading this, then you have doubts about Knight Express. Think twice if you plan on using them or should I say him. Rod Knight will take your money and deliver your product in about 4-5 month if at all after numerous phone calls. Its a... Read More »
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Review
Posted 8/13/2009
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1 Review
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0 Question
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82 Profile Views
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0 Answer
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Trustlinker since 08/13/09
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Review 8/13/2009
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I place an order for plantation shutters with KNIGHT XPRESS about 2 months ago n I got installed about 5 weeks ago. Their service was great their were here on time for installation and the quality of their material is great. I would recommend this... Read More »
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