Complaint
Posted 3/12/2022
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1 Review
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Trustlinker since 03/12/22
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BALTIMORE, MD
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$320 cost to me due to driver losing my key
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I'm waiting to see how Mercury handles the insurance problem - and $320 cost to me - that resulted from the driver of the truck losing the key to my car, the key to his own truck, and the keys of other cars loaded on the truck with mine. I don't h... Read More »
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Complaint
Posted 7/29/2021
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1 Review
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Trustlinker since 07/29/21
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GRANBURY, TX
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TOTAL HARASSMENT
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RECEIVED QUOTES FROM DIFFERENT COMPANIES TO SHIP A PICKUP, 2 WEEKS AFTER THE TRUCK WAS SHIPPED THIS COMPANY CONTINUES TO SEND EMAILS, I ASKED THEM TO STOP SENDING EMAILS BECAUSE THE TRUCK HAD BEEN SHIPPED AND RICHARD NIETO SENT 6 EMAILS WITHIN AN... Read More »
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Complaint
Posted 3/25/2021
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1 Review
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0 Question
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Trustlinker since 03/25/21
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LINCOLNSHIRE, IL
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Jason was terrible!
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I booked Mercury Auto Transport weeks before I needed to have my car shipped from Arizona to Illinois. Jason couldn’t have been friendlier in the beginning, but when the days were getting closer and no driver was secured, I was getting concerned.... Read More »
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Complaint
Posted 1/27/2021
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1 Review
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0 Question
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Trustlinker since 01/27/21
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SAINT PETERSBURG, FL
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No communication
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I've called, emailed, text and left voice-mail and noone will call me back. However I get constant emails asking me to move forward with my purchase of their services and the quote they sent me from someone named Roman who apparently isn't a real... Read More »
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Review
Posted 9/13/2020
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 09/13/20
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KISSIMMEE, FL
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Knowledgeable & Experienced
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As a first time shipper had lots of quotes and calls with pricing all over the board. Chose Mercury because their email actually explained how shipping a car worked. Spoke with Kandy Kelly and found her knowledgeable and experienced. She explained... Read More »
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Complaint
Posted 9/12/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/12/20
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Verona, 20
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Horrible service!
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Carrier arrived a day late, then charged me more than quoted. Car arrived 4 days after expected date and 2 days after quoted delivery date. No contact whatsoever during delivery. When car arrived, key fob ($280 replacement cost) had been taken fro... Read More »
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Review
Posted 1/9/2018
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 01/09/18
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TAMPA, FL
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Very Satisfied
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I submitted emails to a few online transport sites, and Joel was the only one who replied with detailed contact information and specific instructions how to reach him. He gave me a good price, was always available either online or on the phone and... Read More »
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Complaint
Posted 4/23/2016
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1 Review
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0 Question
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Trustlinker since 04/23/16
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PORTLAND, OR
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do not recommend
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i worked with jim to have my car shipped from MA to OR. I am in OR and the car was with my mom in MA. jim said no carrier would go to her town because it was out of the way and we made plans for her to bring the car closer to boston on a saturday.... Read More »
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Review
Posted 2/22/2015
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1 Review
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0 Question
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Trustlinker since 02/22/15
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OAKHURST, NJ
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A+ Experience
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I had never had my car transported before, so I was going into the experience totally 'blind'. Joel was my agent and he took me step by step through the entire process. Every email and question I had was answered very quickly, even 'after hours'.... Read More »
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Review
Posted 1/29/2015
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1 Review
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0 Question
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Trustlinker since 01/29/15
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POTWIN, KS
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Thank You JC
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I conducted business with JC. JC was great to deal with. My car arrived exactly when he said it would in fine condition. Price was exactly as he quoted me. Thanks JC. Denise W. Read More »
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Review
Posted 6/19/2012
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2 Reviews
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0 Question
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121 Profile Views
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0 Answer
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Trustlinker since 06/19/12
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Charlie Steevs was Great to work with
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This was my first time shipping a car cross country, and was not a difficult task . Once Mercury started working for me everything fell into place. The only problem we had was the driver was a litle late delivering ,but the communication was there... Read More »
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Review
Posted 4/20/2012
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1 Review
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0 Question
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164 Profile Views
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0 Answer
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Trustlinker since 04/20/12
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Jim G did a great job
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Jim worked to get me the best possible price with a trusted transporter. As a person that has shipped my vehicle coast to coast several times, Jim's transporter brought my car from FL to CA in 5 days! Great turnaround time, great efficiency, good... Read More »
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Review
Posted 4/18/2012
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1 Review
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0 Question
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161 Profile Views
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0 Answer
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Trustlinker since 04/18/12
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Charlie Steeves & The Team!
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Mercury was Fantastic . They were very responsive Charlie spent alot of time on the phone with me. He was always a phone call away. They contracted my toyota with j phillips trucking. They too were great. I have nothing but good thing to say about... Read More »
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Review
Posted 3/30/2012
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1 Review
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0 Question
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165 Profile Views
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0 Answer
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Trustlinker since 03/30/12
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My first time shipping
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Mercury did everything they said they would do and more. I have never shipped a car until just recently. I had no idea how simple it could be. I was given a detailed explaination , and walk through of what to expect from start to finish. Mercury w... Read More »
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Review
Posted 3/7/2012
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1 Review
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0 Question
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160 Profile Views
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0 Answer
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Trustlinker since 03/07/12
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1st Class Service
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I was rather pleasantly surprised by the efficiency. Rich explained the auction system and he truly deserves the nickname "The Professor." Read More »
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Review
Posted 3/7/2012
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3 Reviews
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0 Question
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210 Profile Views
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0 Answer
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Trustlinker since 03/07/12
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Charlie Steeves Mercury Auto Transport
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We have used Charlie @ Mercury Auto transport more times than I can count. (Several Years)
He gets the job done in a timely manner.He Is also a pleasure to work with.
Whatever you need he will get it handled
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Review
Posted 2/9/2012
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3 Reviews
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0 Question
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264 Profile Views
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2 Answers
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Trustlinker since 02/09/12
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Mercury to the Rescue!!
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I had a nightmare experience with Auto Transport 123 (I mean horrible)!! You read about these awful experiences, but always hope you won't have to go through one. Well, I did with Keith, Wayne and Christine at Auto Transport 123. They did not foll... Read More »
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Review
Posted 10/11/2011
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1 Review
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0 Question
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207 Profile Views
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0 Answer
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Trustlinker since 10/11/11
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Review 10/11/2011
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Jim Gozde was an excellent person to handle my transfer!! I was able to keep in touch with him 24/7, if needed (did not need)--he handled my transfer within 24 hrs--had it set up & everything went well. His site informed me ahead of time about pos... Read More »
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Review
Posted 8/18/2011
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1 Review
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0 Question
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191 Profile Views
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0 Answer
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Trustlinker since 08/18/11
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Review 8/18/2011
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Excellent service, reliable, prompt, did it in very short notice, recommended
Jim Gozde did an exceptional job of setting up the entire thing in short 48 hr notice, generally it is difficult to get a transporter in such short notice. As a result... Read More »
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Review
Posted 7/1/2011
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1 Review
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0 Question
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203 Profile Views
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0 Answer
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Trustlinker since 07/01/11
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Review 7/1/2011
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This company enlighten me about transporting my car. Jim Gozde (staff) showed excellent customer service and professionalism. Mercury Auto Transport has definitely gone the extra mile for a customer even if there was no contract. I was impressed t... Read More »
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